Warranty Coverage (month) Consumer
(Windows 10 Home/Pro & Windows 11 Home / Pro)
Carry in (S11 & S13) 24
Carry in (SE14) 24
Carry in (A12) 12+3*
Carry in (SX14)
- 8th Gen Intel® Core™ Processor
- 10th Gen Intel® Core™ Processor
12+3*
Carry in (New SX14)
- 11th Gen Intel® Core™ Processor
36^
^ 12-month basic warranty + 24-month extended warranty
^ extended only for units purchased from 12th Nov, 2021 to 15th Feb, 2022
Carry in (SX12) 12+3*
Carry in (FE14) 24
Carry in (FE15) 24
Carry in (E15) 24
Carry in (Z) 36
Batttery 12
Adapter 12
Accessory 0
DOA 7 days

 

* 12-month basic warranty, online registration for extra 3-month warranty.

** Above warranty only valid for Singapore.